Introduction :
Our dear customer.
In order to provide you with a unique service with the highest standards of data protection possible, we are happy to share your interest in protecting your data
We would like to give you an overview of the data protection process and our privacy policy so that we can always trust you with all the standards of transparency and honesty
Data and Privacy :
As a customer you have a choice of what information you would like to share with us we only request certain personal information to be able to provide you with the service through the website or the app this information we collect by fair and legal means with your knowledge and consent.
We use the personal data required, just so that we can serve you in the best possible way which is an important and committed to
In order to deliver products and services to you without your consent to use your data won't become able to
Use of our services the data we store will be protected within commercially acceptable means to prevent loss or theft
Or unauthorized access or disclosure, copying, use or modification
Rights :
You have the right to review and approve the personal data privacy policy before processing your personal data.
You are free to refuse our request for your personal information on the basis that we may not be able to provide you with some of the services that you want
You have the right to be notified of the data we store and process relating to you
If you notice that the data that have been stored incorrectly, you can correct your information directly in your profile.
You have the right to restore your account in case of loss of your username or password and this is done through your email or customer service after checking the identity of the account owner .
You can ask at any time delete data relating to you which we have stored and then will deactivate your account .
Data requested, reasons for request and uses :
1. profile data (registration data) :
Name, email address, mobile phone number, delivery addresses, date of birth
The reason: this data is your main data which we definitely need to provide our services so without your mobile phone number, name and email you cannot create a profile and register
2. customer location (delivery location) data :
Address, latitude and longitude Reason:
3 - ordering information :
Order history, selected restaurants, invoices, order identification number, order evaluation, payment method information, delivery address, successful orders and cancelled orders
The reason: every time you place an order this information is added to your profile where you can review recent order information in your profile at any time as this information gives you an overview of your previous interests and requests and we also use the same information to improve our services .
4. contact details :
Name, email address and mobile phone number .
Reason: if you want to receive emails or SMS we need specific information to send you messages and we also use this form of personal information to communicate with you for example if a product cannot be delivered and we want to offer you an alternative instead or nominate you to receive special discounts or prizes .
5 - payment information :
Payment method, part of credit card information, stored credit card encoding, card expiration date, Bank ID (first six digits in the card), last four digits in the card and card type.
Reason: we need this information to link your payments to the orders you have made in order to make the order process more convenient for you we offer you to save your preferred payment method that means you do not have to enter your payment details again the next time you place an order and storing this data requires your prior consent
6 - registration data :
Name, delivery address, phone number and ID of the request Reason:
in accordance with the principle of data reduction required only offer our drivers the data they need from you to prepare your application and submit it .
Customer service and marketing :
Our customer satisfaction is our biggest goal so we are very keen to be ready for all your questions and answer them and meet the highest level of service whenever the need to contact you a customer service staff may contact you to survey the quality of Service
These coupons are a reward for our customers and to encourage them to continue using the website or app we collect various personal data and contact the customer service sometimes in order to verify the number and value of the coupons and repeat their use to avoid misuse of these coupons
Data sharing :
Do not share your personal information with companies, organizations, or individuals outside The Jet, except in the following cases :
Use of cookies :
A cookie is a small piece of information that a web server sends to a web browser allowing the server to collect information
From the browser most browsers allow you to turn off cookies, however some cookies are important to us
So that we can provide you with our services that you have requested and stopping cookies will limit your use or not enable us Of your service as required .
Updated Privacy Policy :
We may update this privacy policy or terms and conditions from time to time in response to legal, regulatory or operational requirements any changes to this Privacy Policy will be posted on this page and the amended Privacy Policy and terms and conditions will apply to the use of this site or application from the date of publication on this site please check this page regularly
This privacy policy was updated in 1 / 1 / 2024
