Late or incomplete orders :

If the delivery arrives late or is poorly delivered and is not the correct temperature or does not match the standards perceived by the customer or if the order misses an item requested by the customer and paid for it, the customer is eligible for a partial/ full refund of the order amount depending on the nature of the complaint, he can contact us through phone number provided on tab (call us) in the app and website or chatting tab (Support) on the app .

 The company also monitors our partner restaurants / product providers closely and with the help of your feedback through the Call Us tab on the site and the app we will do our best to maintain our standards and we will be careful to adhere to them our partner restaurants to ensure that such short defects do not persist you can always contact us immediately